These are the faces behind Unpaid

Introducing the team who collects your money for you

Have you always wondered who is actually handling your invoices behind the scenes? Well, here’s the team behind Unpaid!

Starting up the quick online procedure to recover your money is all very convenient and efficient. But it’s a bit anonymous. After all, who are the people behind the computer screens at Unpaid? It's always a little more reassuring to be able to put a name and face to the people handling your money.

That's why we’re pleased to introduce the Unpaid team, complete with names and photos!

ontdek het team achter unpaid

De Groote – De Man Law Firm

The Gent-based law firm De Groote – De Man is the mastermind behind Unpaid. Business Manager & Managing Partner Jeroen De Man saw the amendment of the law in 2016 as an ideal opportunity to create a procedure for faster, more efficient debt collection. He automated the entire process, creating a system that’s not only completely legal, but also cheaper and faster than the traditional method. was born.

Users with questions about Unpaid are welcome to contact him via the website or via the general office telephone number. Jeroen would be happy to help you with further information or advice on specific questions.

Jeroen De Man, bedenker van Unpaid

Jeroen De Man – Business manager and creator of Unpaid

GDW-Gent Bailiff Services

All claims submitted on our platform are forwarded directly to GDW-Gent Bailiff Services. They get started with your case right away and will pay your client a visit within 5 days to hand over an official payment order. If you have already claimed an invoice through Unpaid, you will have had contact with one of our staff members by telephone or mail. That's because the team keeps you updated at every step of the procedure and is there to assist you if you have any questions about your claim.

Patrick Van Overschelde, gerechtsdeurwaarder GDW Gent van Unpaid
Patrick Van Overschelde – Business manager & baillif


Valérie Bouckaert, unpaid en gerechtsdeurwaarderskantoor GDW-Gent
Valérie Bouckaert – Unpaid manager & trainee bailiff

Romy De Vidts, dossierbeheerder Unpaid
Romy De Vidts – Unpaid manager

Pieter Houbaert, dossierbeheerder Unpaid
Pieter Houbaert – Case manager

Karel Coghe, dossierbeheerder Unpaid
Karel Coghe – Case manager

Give it a try

Submit your first claim here:

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Enter your VAT number and we will handle the rest.