Knowledge center

A collection of interesting articles with many tips and tricks.

1000 thank you

1,000 entrepreneurs rely on Unpaid to collect unpaid invoices

Today, we opened a bottle of bubbly in our home office as we toasted the 1,000th Unpaid customer! Less than four years after we founded Unpaid, a thousand companies already rely on us to collect their unpaid invoices.
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attest van oninbaarheid

What is a statement of irrecoverability?

A claim is considered irrecoverable as soon as it is clear and plausible that amicable or judicial attempts have failed to recover it. As a creditor, you may not skip this important step in determining the irrecoverability of the claim. If it is impossible to reclaim the claim, the additional recovery procedures will only result in a greater loss of time and money. Why is this the case? Since it is impossible to collect the outstanding debt, the recovery costs cannot be recovered either. As a creditor, you lose twice; not only do you lose the outstanding debt, but you are also charged for the collection costs incurred.
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Wat is factoring

What is factoring?

Factoring provides you with an advance on invoices that your customers have not yet paid. In this article we share some insight with you into the advantages and disadvantages of factoring, the distinction between American factoring and the traditional variant, and the difference between factoring and collecting invoices using the IOS procedure.
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preventing unpaid invoices

Preventing unpaid invoices: Seven golden tips

Are your unpaid invoices piling up? Do you have to wait too long for money to which you are entitled? Do some customers refuse to pay your invoices? You can keep sending emails or letters or making phone calls, or you can call us, but it is even better to avoid this situation in the first place. The below seven tips will help you avoid unpaid invoices.
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10 reasons to choose Unpaid

10 reasons to choose Unpaid

Unpaid invoices; you'd rather lose them than get rich. Unfortunately, as a company, it is sometimes unavoidable that you are confronted with them, and action needs to be taken. Why, in such a case, would you choose the services of Unpaid? In this article, we give you 10 reasons to select Unpaid. After all, it is only normal that you want to know what we stand for. At the end of the day, it's all about your money.
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unpaid invoi? Don't be the last in line.

Unpaid invoices? Don’t be the last in line

Corona is hitting the world economy extremely hard. Many sectors are becoming more and more challenged. It is, therefore, to be expected that this will have a domino effect. The banks in our country are very worried about the wave of defaults that awaits us. KBC, for example, has already set aside EUR 845 million to absorb the losses incurred by companies and individuals who are unable to repay their debts. ING foresees 1.3 billion Euros for the same reason.
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Good debtor management

Good debtor management in three steps

Many companies have a strong focus on sales. This makes sense, because without sales, a business will not run. But when is a sale successfully completed? As soon as the order form is signed? As soon as the product or service is delivered? Or from the moment the invoice amount is in your account?
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Defaults: The signals by which you recognize them.

Defaulters: The signals by which you recognize them.

Sooner or later, every company will have to deal with a defaulter. If your customers suddenly don’t pay correctly any more it has consequences for your cash flow. To avoid this, it's better to recognize a defaulter in time. Below we'll give you a few tell-tale signals that should ring alarm bells.
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How Unpaid can help with your Corona file at the bank

How Unpaid can help with your Corona file at the bank

Unfortunately, Corona has caused problems for the Belgian economy. For more than 2 months the economy was almost completely at a standstill. Moreover, it seems that the restart will be a long- term job.
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welkom jens client happiness officer

Meet Jens, our Client Happiness Officer

We have a new colleague ... Jens! Jens has been here since March 16th but due to the corona problems, we have only now been able to send him to the photographer. Jens is responsible for the "happiness" of our clients. He manages our client files and assists them in word and deed. He will personally see to it that the processing of your file goes smoothly from A to Z.
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What costs can you charge in cases of late payment, and how much?

What costs can you charge in cases of late payment, and how much?

If your customer does not pay an invoice, you may charge interest and dunning fees. But how much exactly? And what are realistic rates?
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tips on payment terms

5 tips on payment terms

Every invoice you send or receive must include a payment term - the time you get or give to pay the invoice. The most common period is 14 days, but some companies give a longer period of 30 days or more. In any case, the payment term is an important aspect of your company's financial health. We give you 5 tips on how to deal with it below.
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Postponement of payment

Postponement of payment: yes, but...

Occasionally a customer asks for a postponement of payment. How do you respond to this and what is the best thing to do? Allowing a postponement of payment is not required by law. But why risk a good relationship and maybe even lose a customer by refusing? Maybe a short consultation is enough to agree on a new payment term together. You are happy and your customer even more so. Keep a number of things in mind.
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advantages of e-invoicing

Six advantages of e-invoicing

In your private life and at work,: digitisation is omnipresent. As a company, it is also essential to take the digital train. Most of your customers have already switched to e-invoicing. In this article we look at what it means and what the benefits are.
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customer relations

The importance of good customer relations

Whether you run a large company, an SME, a start-up or a one-man business: it's your customers who keep your business running. A good customer relationship is therefore necessary. We give you a few tips to maintain and even improve them in the best possible way.
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