Seven tips for preventing unpaid invoices

Are unpaid invoices piling up? Do you have to wait longer and longer for the money to which you are entitled? Is a customer refusing to pay your invoice? You can continue with emails, phone calls, letters... or you can call us. Don't forget to think about how you can get ahead of this situation. With these seven tips, you can prevent your client from refusing to pay.

Tip 1. Draw up a watertight quotation

A classic but so true; good agreements make good friends. Make sure the expectations of both parties are clear. In an ideal world, these would be unambiguously described in a quotation. Do you not work with quotations for some assignments? Then you would do well to put the most important agreements on paper or in an email. For example, always confirm your orders with written communication.

Tip 2. Know your customer

Not every customer has the same financial fluidity or capacity. Find out in advance how creditworthy your customer is and anticipate this in the conditions you set. For example, with less solvent customers, you can ask for an advance.

Tip 3. Monitor your existing customers

Even a good customer can get into difficult waters from time to time. Make sure that you do not become the victim of their problems. Organise yourself so that you can quickly pick up on the first signs of non-payment. Also, regularly review the creditworthiness of your customers.

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Tip 4. Deliver what you promise

This may be stating the obvious but realise that your client will only pay your invoices if s/he gets what was agreed. If a client does not pay, look into your own heart. Did you deliver exactly what you promised? Were you on time? Did you charge the right price? Did you comply with all the conditions? Prevent disagreements by sticking 100% to the agreements you made in advance.

Tip 5. Send a clear invoice

Make sure that the customer cannot use your invoice as an excuse not to pay. How do you do that? Draw up clear invoices. Who is the invoice from, what is the invoice for, what account number do you expect the payment to be made to, what is the payment term, etc.? A good invoice makes it as easy as possible for your customer to pay quickly.

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Tip 6. Be clear in your terms and conditions

Unfortunately, we don't live in an ideal world. There is always the possibility of dispute. In such a case, clear and unambiguous general terms and conditions accepted by your customer are very useful. In them, for example, you state how you deal with orders and deliveries, which payment conditions you use, and how disputes are settled.

Tip 7. Organise your debtor management

What do you do if an invoice remains unpaid? Think about it before it happens. Draw up a tight plan for debtor management and execute it every time as planned. That way, your customers will quickly realise that you do not handle late payments lightly.

Does an unpaid invoice slip through the net once in a while? Then it is time for action. We will be happy to tell you how we can help you to collect your unpaid invoices quickly. With the revolutionary - 100% legally accurate - Unpaid method, you get your money in your account without the need for a lawyer or judge.

Do you have one or more unpaid invoices? You can easily submit them here:

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