Private customer who fails to pay? 

Does your customer not have a company number? In other words, is the defaulter a private person? Then, unfortunately, there is only one possible route to legally enforce the payment of unpaid invoices: through the courts.

Unfortunately, due to a new law, we can no longer initiate B2C cases. We are patiently waiting for the RUD procedure to be extended to collections against individuals.

However, does your customer have a VAT number? Then you can use the intercompany procedure and recover the Unpaid cost in full from your customer.