We get started as soon as you submit your claim. We immediately perform an initial basic solvency check, so that you can find out right away what to expect.
The file is then transferred to the bailiff who will investigate the solvency in greater detail. This is in order to avoid needlessly incurring costs.
Within 5 working days, the bailiff will also formally deliver a reminder to your customer and send you a copy.
After the reminder is issued, there is a legally required waiting period of 38 days. This will give your customer the opportunity to pay or possibly contest the invoice.
If, after the waiting period of 38 days, your customer has not yet paid or has not correctly protested, the bailiff can draw up an official report.
On the basis of this official report, the bailiff can obtain an enforceable title, which authorises further steps such as seizing your customer's property.