Fill in the form. There are four steps and it takes about 5 minutes (tip: have a PDF of the unpaid invoice on hand) to complete. Naturally, everything is done via a secure connection.
Want to collect an unpaid invoice? Do it quickly and efficiently via Unpaid
Do you have 1 to 10 unpaid invoices per year?
Sooner or later, every entrepreneur has to deal with a client who doesn't pay. It's annoying and frustrating. Fortunately, it can often be resolved quickly with a reminder or a phone call.
But what if that doesn't help? Do you call in a lawyer? Or a bailiff?
Most companies are (rightly) reluctant to do so. Traditional legal proceedings are expensive, unpredictable and often slow. Moreover, communication is not always clear.
That is why Unpaid has been using the RUD procedure (Recovery of Undisputed Debts) for years.
This procedure allows you to collect undisputed B2B invoices quickly, efficiently and legally. If the collection is successful, you pay nothing. If it is not successful, you know in advance exactly what the maximum cost will be, thanks to our price guarantee. And that is always less than if you were to hire a lawyer or bailiff yourself.
How does it work?
Submit your claim
Checking the claim
While you are filling in the form, we will check whether your claim meets the legal requirements. If it doesn't, we will stop the process. If you are unsure why the legal requirements have not been met, please contact us for further explanation.
Advance
The final step is to pay an advance. Don't worry, you will get this money back when the claim is settled! The advance is also the maximum cost in case we are unable to enforce the repayment. Depending on the invoice amount, the advance is as follows:
| Claim value | Advance (VAT excluded) |
| € 1 - € 1.000 | € 290,3 |
| € 1.000,01 - € 2.000 | € 365,2 |
| € 2.000,01 - € 5.000 | € 411,3 |
| € 5.000,01 - € 10.000 | € 520,1 |
| € 10.000,01 - € 20.000 | € 596,0 |
| > € 20.000 | € 669,8 |
Once you have submitted your claim, we will send a bailiff to your customer within five working days. From that moment on, your customer will have 38 days to pay.
Curious about how the RUD procedure works exactly? Read all the details here.