No, we don't believe in no cure, no pay. In our opinion, good service cannot be free of charge.
With us, you pay an advance that we recover from your client. When paid by your customer, you get 100% of the claimed amount, 100% of the advance, and on top of that, the VAT on the claim of maximum 10%. This way, if everything goes well at the end of the trip, you get 102.10% of the principal sum, and all costs back!
However, in a very limited number of cases, you may not be able to recover part or all of the advance. This happens if your debtor goes bankrupt or goes into WCO (the former judicial reorganisation) during the course of the procedure. In those cases, the procedure is automatically terminated, and we reimburse the unused part of the advance. You can try to recover the part that you have lost as a company as a creditor in the bankruptcy court or the WCO. We conduct a double solvency investigation at the start of the procedure to do all we can to avoid the above. In this way, we prevent companies that are in very bad shape from ending up in the process. This also ensures that our clients do not incur unnecessary costs.
The advance that you pay to Unpaid covers all costs up to, and including, obtaining the title (judgment).
Costs for the seizure and a possible public sale are not included. Again, we will always recover these costs from the debtor. We monitor the solvency of the debtors at all times. If we think that there is a high risk of additional and non-recoverable costs, we will contact you. You then decide for yourself whether or not you want to go further. If you decide to go further, you will still recover all costs in the event of a successful collection. If the collection does not succeed (i.e. debtor goes bankrupt or in WCO) it is possible that we can recover these additional costs from you. However, this is only possible if we have clearly agreed this with you beforehand. The starting point is that you can never incur additional costs without us having explicitly informed you of this. At that moment, you can always decide to stop the procedure. Thanks to our extensive solvency checks at the start of each case, this situation is, fortunately, rare.