What if I want to terminate the procedure?

After submitting your claim, we will start working immediately. Your claim is processed, and the bailiff starts a solvency investigation prepares the reminder. Thus, we immediately incur a number of costs. If you want to cancel the claim for a good reason (e.g. your client appears to have paid after all), we will refund the full advance if this is done within 12 hours after the claim has been submitted.

If you decide to stop the claim within 72 hours after the claim has been submitted, you will get your deposit back minus €40 (excl. VAT) for the file costs and €50 (excl. VAT) for the solvency investigation.

If you receive a message from the bailiff that the solvency is in doubt which makes you decide to stop the claim, we will also refund the advance, after deduction of €40 for the filing costs and €50 for the solvency investigation. You will also receive a certificate of irrecoverability automatically and free of charge. With this, you can remove the unpaid invoice from your turnover and recover any VAT already paid.

Once the reminder has been served, things will be different. It is always the intention that the debtor pays the entire debt to the bailiff, including all costs incurred. In exceptional cases, the debtor will pay the outstanding debt directly to you. In that case, however, the outstanding costs will still have to be paid. For this purpose, the bailiff sends the debtor a letter of balance free of charge and execution is continued. If you, nevertheless, wish to terminate the proceedings, the costs consist of several elements. On the one hand, the amounts advanced by you and already paid; on the other hand, the indemnity clause that amounts to a maximum of 10% of the principal sum. If you decide to stop the file yourself, any costs that were higher than the advanced 50% will also be recovered from you. It goes without saying that this can never exceed the original 100% of the advance payment. Of course, all of this only applies if you yourself choose to stop the current claim after the reminder.