Knowledge center
A collection of interesting articles with many tips and tricks.
Unpaid wins the Credit Management Innovation Award
On 21 November 2019, following the annual Credit Expo, the Credit Management Innovation Award was awarded. This award is awarded to companies with exceptional, ground breaking, innovative, surprising initiatives that had a significant, demonstrable positive effect on the quality of credit management.
What is a compensation clause?
A compensation clause allows you, as a supplier, to ask for an extra amount on top of the standard invoice amount and in addition to interest on arrears if your client is not paying on time. Such compensation clause can be a percentage (for example, 1% per month), a fixed amount (for example, € 75 per invoice), a variable amount (for example, 10% of the invoice value), or a combination of the foregoing.
General Terms and Conditions
Do you have General Terms and Conditions? No? It is nevertheless an important document. The General Terms and Conditions determine the rules that will be applied in the event of discussions about delivered performances or invoiced goods. In other words: Good General Terms and Conditions ensure for you to have a stronger position in case of a dispute.
Unpaid versus Factoring: which solution do you choose?
How do you improve your cash flow? It is not always easy for you, as an entrepreneur, to decide which solution suites you best. Factoring is one of the many solutions which are worth considering, At Unpaid we however believe that in many cases, our solution is better suited. We briefly explain the difference between factoring and our services.
Discover our new blog section “Discover”
Today our blog received a facelift. We have always found it important to keep you informed, whether it's news about credit management or how Unpaid can help you. Because this is very important to us, we thought it was time to bring some structure into these contributions.
How to create a quote that sells
Avoiding unpaid invoices starts with making a clear quote. With an accurate quote, you bring the expectations of both parties into focus. Your customer can count on your high-end service or high-quality product and knows what you expect of them. Moreover, a well-prepared quote helps you win the deal. With the following tips, you can devise a quote that makes money.
This is how to write the perfect reminder letter
If an invoice remains unpaid, you've got to act quickly. The longer outstanding invoices are allowed to remain unpaid, the greater the chance that you will miss out on payment. That's why you should wait no more than a few days after the due date to call your customer. What if the customer does not honor the agreement you made for payment? Then send a reminder letter.
We offer you the crucial tips and an example of a good reminder.
Is it always necessary to work through a lawyer to collect invoices?
When you think of a recovery procedure, you instantly think of the high costs of a bailiff and a lawyer. But that picture is no longer accurate. You don't actually need a lawyer to collect your business invoices. We'll explain how it works.
Example of a good invoice
A good invoice makes the entire payment process go more smoothly. For example, there are a number of crucial elements that have to be contained in an invoice in order to avoid problems if a customer should fail to pay. Are you certain that your invoices are complete? Read here what a good invoice looks like.
Prevent your invoice from being prescribed
There really is something like a prescription period for an invoice. So it's important to take action as quickly as possible once the payment date has passed. Do you have an old, unpaid B2B invoice sitting on your desk that you'd still like to collect? Read more about the prescription of business invoices here.
The RUD procedure (recovery of undisputed debts) and the key role of the bailiff, explained
In the past, if you had unpaid debts, you would make every effort not have to take legal action because it would be a slow, frustrating and expensive ordeal. But in 2016, the law on the recovery of undisputed debts (RUD) caused a true revolution in the debt recovery world. Thanks to the RUD procedure, you no longer have to go to court to enforce the payment of undisputed ‘business to business’ invoices or to obtain a court order.
It’s been 3 years since the introduction of the RUD procedure. Happy Birthday!
In July 2019, the procedure for the recovery of undisputed debts, also known as the RUD procedure will have existed for 3 years. This legislation forms the basis for everything we do at Unpaid. Thanks to this law, companies now have the ability to collect undisputed, unpaid invoices through a fast, simple, streamlined procedure. Unpaid has specialised in facilitating this procedure and it hasn't gone unnoticed. Already in 2017, we won the prestigious European “innovative Lawyers award” from the Financial Times.
How to make a phone call with a delinquent payer?
Every entrepreneur knows the problem of invoices that are paid too late. When it happens, we recommend calling your customer first before sending out a reminder. A phone call is quicker than sending a letter, it's more personal than an e-mail and you'll receive instant feedback from your customer. What's more, your customer won't be able to keep ignoring you once you've got him on the line. The purpose of a phone call of this type is always to set a final deadline for payment. But how exactly should you approach the conversation? Here are our five tips.
6 reasons why you hesitate to claim your invoices
Unpaid or late invoices can be dramatic for your business' liquidity. Yet many companies wait (too) long before actually taking any action. We asked companies why they hesitate to claim their outstanding invoices. The main reasons given are presented below. And also, why these reasons don't hold up…
First aid for unpaid invoices
If an invoice remains unpaid, it's not always easy to know what steps to take and when to get started. But it is extremely important that you do take action. We will explain step-by-step what you can do and the best way to go about it.